1. Introduction
Urban Weekend Trips ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website weekendtripstudio.com and use our services.
By using our website, you consent to the data practices described in this policy. If you do not agree with this policy, please discontinue use of our website immediately.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms or inquiry forms
- Subscribe to our newsletter
- Create an account on our website
- Make a purchase or booking
- Participate in surveys or promotions
This information may include: name, email address, phone number, mailing address, travel preferences, payment information, and any other information you choose to provide.
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages visited and time spent on pages
- Date and time of visit
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process your inquiries and bookings
- Send you travel itineraries and recommendations
- Communicate with you about our services, including customer service
- Send you marketing and promotional communications (with your consent)
- Improve and personalize your experience on our website
- Analyze usage patterns and trends
- Prevent fraud and enhance security
- Comply with legal obligations
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. We use:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Marketing Cookies: Used to deliver relevant advertisements
You can control cookie preferences through your browser settings. However, disabling cookies may limit certain website features. For more information, see our Cookie Policy.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party companies that help us operate our business (payment processors, email services, hosting providers)
- Business Partners: Hotels, tour operators, and other travel service providers necessary to fulfill your bookings
- Legal Requirements: When required by law, court order, or government authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets
All third parties are required to maintain the confidentiality of your information and use it only for specified purposes.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- SSL encryption for data transmission
- Secure servers with firewall protection
- Regular security audits
- Access controls and authentication
- Employee training on data protection
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.
7. Your Rights (GDPR Compliance)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):
- Right to Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your data
- Right to Restrict Processing: Request limitation of data processing
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Object to processing of your data
- Right to Withdraw Consent: Withdraw consent for data processing
To exercise these rights, contact us at hello@chefpangrill.com
8. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.
10. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Urban Weekend Trips
Via del Corso 45
00186 Rome, Italy
Email: hello@chefpangrill.com